Melody Staten Community Manager:

 

Melody Staten will be working closely with the Board and the residents of Porters Landing. Alan Staten will be serving as additional backup to Melody, so please feel free to contact either one of them with any questions or concerns.

The best way to contact Melody is via e-mail at  mstaten@amshoa.com and it is helpful if we put "PortersLanding" as the Subject of the e-mail.

Please contact Melody regarding CCR violations and assessments.

We should also contact Melody regarding concerns with common areas (clubhouse, pool, landscaping) and they will either address the concern or forward it to the appropriate board and/or committee member for input/action.

 

Anyone can contact the board through AMS as well...that way there is a record of their contact and AMS can help with resolution if need be. Following is the link to the Association Management Solutions website: www.amshoa.com 

Please visit their website and click on the "Payment Options" choice from the menu on the left of the page if you would like to explore available options other than mailing your payment.

 

 

Homeowner associations in general are intended to provide services to its members in three main categories. Community services—these can include publishing newsletters, orienting new owners, holding community-wide information meetings and scheduling recreational and social support functions. Governance services—these can include fulfilling obligations required by statutes and governing documents, resolving disputes arising from the enforcement of community policies among residents, administering design review policies and recruiting new volunteer leaders. Business services—these can include prudently operating the common property, competitively bidding maintenance work, investing reserve funds, developing long-range plans, and equitably and efficiently collecting assessments. By fairly and effectively delivering these services, community associations protect and enhance value: the value of the individual homes (and the lenders' interests in those homes), the value derived from accepting shared responsibilities and performing mutual obligations, and the value inherent in collective participation and decision making at a very essential level—the level of the home.